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Choosing the Right Casino Software: A Player’s Guide to Success

Whether one wants to think about it or not, the primary reason for an online casino's success and failure is the quality of the casino gaming software. The two biggest reasons that gamblers lose interest in going back to an online casino include low quality website and slow cashouts.

So as a casino operator, you probably know that you need to have a casino platform that loads games quickly, is mobile-friendly, accepts payments quickly and securely, and allows players to communicate with customer service.

When searching for honest software providers to partner with, you'll find that researching the market and learning about the services that each company offers are essential. Another option is purchasing white label casinos to help launch your online gaming business.

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In addition, when it comes to your players’ opinions, listen up; they are the only people who truly matter. Instead of thinking of player comments as complaints, think of them as opportunities for improvement – your players will let you know exactly what features from different software providers are best, what kinds of features are important, how slots work using a specific software provider’s system online/offline, etc. Look at whether there have been any problems reported regarding software performance. However, keep in mind that player feedback is based on opinion and does not necessarily represent reality. With that being said, conducting your own research combined with player feedback is likely your best approach to finding the right software for your needs.

Selecting Casino Software as a Gambler

When choosing gambling software as a gambler, please consider the following:

Licensed software

If you want a seamless online experience, then pick a platform using licensed, regulated software and with all required licenses. Some casinos may deceive you with non-licensed software but understand your suppliers and stay with the reputable ones. Casino gaming software should also be approved by eCOGRA.

Friendly User Interface

The majority of today's modern and legitimate casino software suppliers have created interfaces that are friendly to users. So, if you want to gamble without interruptions look for sites using this type of software.

Quality Visuals & Audio

Are you similar to most modern gamblers and require excellent quality in all aspects of your game? Do not compromise on a low quality graphics and sound experience accompanied by a nice background score to increase the fun factor.

Compatible With Mobile Devices

Smartphones were used by approximately 59% of adults worldwide according to a study published by the Pew Research Center in 2018. If you prefer to gamble while on the move, search for websites/casinos that feature mobile-compatible software.

Exceptional Customer Support

Top-tier customer support is what you should expect from any superior casino gaming software. These companies need to provide technical help twenty-four hours per day. Using other means of contacting customer service is a big advantage for a gaming software company, such as telephone and/or email.

  • Popular Casino Software Suppliers
  • A few examples of well-known casino software include:

Microgaming

Microgaming is one of the first online gambling software developers. They claim to be the first to run an online casino in 1994. Microgaming runs an internet poker room network and produces over hundreds of casino games. Microgaming constantly updates their games with interesting releases. Microgaming has won numerous awards within the industry.

Net Entertainment (NetEnt)

NetEnt was established in 1996 and now is one of the leading casino gaming suppliers. NetEnt is a leader in Scandinavian casino game supply. NetEnt has earned multiple awards in the industry for creating innovative experiences for its players. Although NetEnt supplies table games and live games, NetEnt primarily creates slots. Players can find more info about how slots work online/offline and their connections with software suppliers at our Slots FAQ page. As of late 2020, NetEnt was purchased by Evolution and they began integrating completely.

Playtech

Since 1999, Playtech has supplied online sportsbooks, poker rooms, bingo rooms, live casinos and much more. Amongst online casino software with impressive stats and live-dealer games, Playtech supplies licensed titles (Marvel fans already know!). The poker-network of iPoker was built by Playtech. It is extremely popular in the UK casino market and generally regarded as one of the top-rated gaming-software suppliers in the industry. Unfortunately, U.S. players cannot utilize Playtech.

Reel Time Gaming

In 1998, Reel Time Gaming became one of the largest online casino software suppliers accepting USA-based customers. RTG is widely known for supplying an extensive variety of online slots featuring multiple progressive jackpot varieties. Nevertheless, RTG is also known for developing many other games. RTG offers both downloadable versions and instant versions of their games. Many of their games are capable of being played on mobile devices.

International Gaming Technology

IGT has been operating as a major gaming corporation for decades. IGT is one of the casino-software corporations that has produced game-machines for years and has been approximated to produce around half of the slot machine quantity manufactured in the US. Near the close of last century IGT introduced its first online casino games through acquiring WagerWorks (a famous online-gaming-tech supplier). IGT recently combined with Italian game-equipment supplier GTECH. If you'd like to see a complete listing of online casino software suppliers, click here.

Last thoughts on casino gaming software

Casino gaming software is just as crucial as any part of a gambling platform (online or offline) to produce an outstanding experience during every visit to a casino. To ensure that you meet the requirements described above for a pleasant experience each time you visit a casino, see if it fits each requirement above. In addition to considering your players’ feelings and opinions as noted previously, always opt for a licensed casino with a history of reliability and quality interaction. If you are interested in increasing your gambling knowledge, check out the AskGamblers podcast episodes that exist on Spotify.

Frequently Asked Questions: Understanding Online Casino Software and Safety

What is gambling software?

A computer application that helps facilitate online gambling activity is called "gambling" software. A license is issued by the Gambling Commission for gambling software. Click here for further information on gambling software.

Which online-gambling-software-is-the-safest?

Determine the safety of an online casino software through factors such as legitimate licensure, SSL security enforcement, and eCOGRA approval. The top-rated ones we believe to be the safest are:

  • Microgaming
  • NetEnt
  • Playtech
  • RealTime-Gaming
  • IGT

Among the growing stars in the industry are:

  • Betsoft
  • Evolution Gaming
  • Ezugi
  • PlaynGo
  • ISoftBet

What is eCOGRA?

eCOGRA is an independent international standardization organization that functions as an intermediary between players and gaming operators. The company launched its very first formal self-regulatory program in 2003 and was first in the world to create this type of program. eCOGRA is an acronym for eCommerce Online Gaming Regulation and Assurance.

How do online casinos function?

An online casino represents a virtual counterpart to traditional land-based/brick-and-mortar casinos. They allow players to bet and participate in a broad variety of gambling activities using computers connected to the internet. If an online casino utilizes reputable casino gaming software and properly programmed random-number generators you can consider them a secure location to engage in your gambling behavior.

There are two ways for online casinos to obtain their software  either purchase/license it from third-party vendors (such as Microgaming, International Game Technology, Playtech, Golden Race, and Realtime Gaming) or develop it internally to ensure maximum quality. Generally speaking online casinos offer superior odds and payback percentages compared to land-based casinos.

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