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The Importance of Casino Software for Operators

 Whether one likes it or not, an online casino's success or failure depends on casino gaming software to a large extent.

Poor site quality and long cashout times are related to gambling software quality, are the two most common reasons why punters leave a casino or stop visiting it entirely.

If you're a casino owner, you probably already know that having an impeccable casino platform that instantly lets you load games, delivers mobile solutions, processes payments quickly and safely, and lets players easily get in contact with customer service.

To avoid dishonest software providers, research the market and become acquainted with the products and services provided by various casino software providers. White Label Casinos are also a great way to get your online gambling business off to a good start.


Also, remember to take your players' views into consideration because they are the only ones that matter.Instead of viewing player feedback as criticism, consider it as an opportunity to improve: your players will tell you the truth about the best types of gaming software on the market, features from different providers, quality, how online and offline slots work with a specific software provider, and so on.

Examine whether there have been any reports of poor software performance. However, keep in mind that feedback is subjective and may not reflect the actual situation. In that regard, it would be best to conduct your research and combine it with player feedback.

Choosing Casino Software as a Player

If you are a player, the following details should be considered when selecting gambling software:

Software that has been licensed

If you want a smooth online gambling experience, choose a platform that uses licensed and regulated software and has all the necessary permits. While some casinos may try to dupe you with unlicensed software, know your providers and stick with the reputable ones. Casino gaming software should also be eCOGRA-approved.

User-Friendly Interface

The majority of games offered by modern, legitimate casino software providers have a functional and user-friendly interface. Therefore, if you want to play without interruptions, look for casinos that use this type of software.

Excellent Graphics and Sound Quality

Do you, like most modern players, expect excellence in all aspects of your gameplay? Don't settle for anything less than a high-quality visual and audio experience complemented by a great music background for added enjoyment.

Adaptable to Mobile Devices

According to a survey conducted by the Pew Research Center in 2018, Smartphones are used by approximately 59% of the world's adult population. If you enjoy playing games on the go, look for online casinos/gambling platforms that have integrated software compatible with mobile devices.

Excellent Customer support

Superb customer service is expected for any high-quality casino gaming software. Their customer support teams should be able to provide technical assistance 24/7. It's also a plus if these software companies have other channels for customer service, such as phone and email.

Most Prominent Casino Software Providers

Some of the famous and most commonly used casino software are provided below. It is not unusual to use two or more software from one of these companies on a casino platform.


Microgaming is one of the pioneers in online gambling. They also claim to be the first to open an online casino in 1994. This casino software also operates an online poker network and develops hundreds of casino games, which constantly upgrades their casino games with exciting releases. Microgaming has received several prestigious awards from the industry.

Net Entertainment (NetEnt)

NetEnt was founded in 1996 and has evolved into one of the most well-known casino software providers. This casino games software is the finest of its kind in Scandinavia. It has won awards in several industries for how it continually innovates and offers players a unique experience. Although it too provides table games and live games, NetEnt mainly releases slots. You can learn more about how slots work online and offline and their software connections. You can do that here.

By the end of 2020, NetEnt was acquired by Evolution, and total integration started.


Playtech has been around on the Internet ever since 1999, offering sportsbooks, poker rooms, bingo rooms, live casinos, and more. Playtech is among online casino software with impressive numbers and live dealer games, offering licensed slot titles (fans of Marvel already know that!).

The popular online poker network of iPoker has been developed by Playtech. It is popular in the U.K. casino market and is, overall, considered one of the best gambling software in the industry. But, unfortunately, U.S. players cannot use Playtech.

Reel Time Gaming

Established in 1998, Reel Time Gaming is one of the largest online casino software providers to accept customers in the USA. RTG is best known for its wide selection of online slots, including several progressive jackpots. Still, this casino software is also known for the development of several other games.

RTG offers both downloadable and instant games, and some of its games are mobile device compatible.

International Gaming Technology

IGT is a massive gaming company that has been in operation for decades. IGT is one of the casino software companies involved in the design and production of game machines for many years and has been estimated to have made around half the total amount of new slot machines in the United States.

At the end of the 20th century, IGT developed online-casino games, supported by its acquisition of a famous online gaming technology company WagerWorks. IGT has recently merged with the game equipment company GTECH in Italy.

If you're looking for a comprehensive list of online casino software providers, click here.

Final Thoughts on Casino Software

Casino gaming software is a critical component of any gambling platform, whether online or offline. If you want to have a memorable experience every time you visit a casino, see if it meets the criteria outlined above. Also, keep in mind that you should always choose a licensed casino with a proven track record of trustworthy and high-quality interactions.

Additionally, if you're interested in gaining additional gambling knowledge, check out the AskGamblers podcast episodes available on Spotify.


What is gambling software?

Gambling software is a type of computer program that is used in connection with online gambling. The Gambling Commission is the authority issuing a software license for gambling. Read the first subheading of this blog for more information on what gambling software is.

Which online gambling software is the safest?

Consider factors such as legitimate licensing, SSL security encryption, and eCOGRA approval when determining the safety of online casino software. Here are some of the top ones we consider the safest:

  • Microgaming
  • NetEnt
  • Playtech
  • Real-Time Gaming
  • IGT

Among the industry's rising stars are the following:

  • Betsoft
  • Evolution Gaming
  • Ezugi
  • Play'n GO
  • iSoftBet

What is eCOGRA?

eCOGRA is an independent, internationally recognized testing organization that serves as a player protection and standards organization. In 2003, the company was the first to introduce the industry's first formal self-regulation program. eCOGRA, which stands for eCommerce Online Gaming Regulation and Assurance, was founded in 2003 in the United Kingdom.

How do online casinos work?

Online casinos are virtual counterparts to traditional land-based / brick-and-mortar casinos. They enable widespread forms of gambling by allowing players to wager and bet via the Internet, i.e., without leaving the house. As long as the online casino uses reputable casino gaming software and an appropriately programmed random number generator, you can consider it a safe place to indulge in your gambling habits.

Online casinos either rent/purchase casino software from third-party vendors such as Microgaming, International Game Technology, Playtech, Golden Race, and Realtime Gaming or develop their software in-house to maintain the highest level of quality. By and large, online casinos offer better odds and payback percentages than land-based casinos.

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